FAQ

What happens to my LastPass account if I leave Harvard?

You get to keep your Personal Premium LastPass Account! This is why we made you use your personal email address when signing up. Once your yearly subscription with Harvard is up, you'll either have to pay the yearly premium fee or use the free version. Either way, you get to keep all the passwords stored in your personal premium LastPass account. 

May I send Confidential Information in unencrypted email?

Barring a higher level of confidentiality, you may transmit Confidential Information (Levels 2 and 3) via email provided that you exercise a high level of care to ensure that the message reaches only your intended recipients.  If you do so, it is strongly recommended that it be sent only to Harvard-affiliated email addresses (i.e. do not forward to personal Gmail accounts).

What are the rules for storing Confidential Information on my computer?

Level 2 or 3 Confidential Information must be protected on your computer. Disk or file encryption are examples of suitable protection. Your personal device must be configured to restrict access to the person who uses the device. Smart phones and tablets must be configured to require a PIN or password for access, and must be set to automatically wipe their storage after 10 bad PIN or password guesses.

 

Reminder: Level 4 high risk confidential information must never be stored on your computer or storage device.

Do I need permission to work with High Risk Confidential Information?

Yes. This information is considered high risk and is very carefully managed. Access to this information must be controlled and reviewed periodically. If you need to gather High Risk Confidential Information from sources within the University, from non-University sources, or from the individuals themselves or provide such information to a vendor, you must obtain permission to do so from the School or University CIO. HUIT Security or your school security officers will work with you to develop a plan to provide sufficient protection for the Level 4 data.